General Terms and Conditions

• General Terms and Conditions for services to End-Customers:
  • for contracts signed as from 31/05/2016:
    • click here.
  • for contracts signed as from 17/08/2016:
    • version EN: link.
    • Version FR: link.
    • Version NL : upon request
• GPDR Addendum to General Conditions (valid for all customer as from 11/05/2018)
  • version EN: link
  • version NL: link
  • version FR: link

• Annex
  • Voice destinations included in Fix Voice Package from Colt: click here.

Payment Conditions

• for contracts signed as from 26/07/2016:
  • version EN: link.
  • version NL: link
  • version FR: link.

Privacy Conditions

Our Privacy code of conduct is very important to us.

If you have any question or request related to your privacy, your rights or the information we store about you, please contact our privacy team by e-mail at privacy@fuzer.net or by letter at

Fuzer SA
Privacy department
408 Chaussée de Bruxelles
1300 Wavre
Belgium

Security Recommendations

• Security Recommendations
• Network Requirements