FREQUENTLY ASKED QUESTIONS
Destiny Services
Service |
Description |
Documentation |
PureCloud / Smart Mobile Plus |
Fix & Mobile Services |
EN (**) |
Pure Mobile / SmartMobile Plus - Mobile |
Mobile only service |
EN - NL - FR |
Connect me |
Telephony, Chat, Video,... |
EN - NL - FR |
Call recording (*) |
Call recording option above the PureCloud solution |
EN - NL - FR |
Call Center Real-time Supervision (*) |
Call Center dashboard option above PureCloud solution |
EN - NL - FR |
(*) ConnectMe Web Application is delivered in the standard package but call recording and Call Center Real Time Supervision are installed on project base.
(**) Old version (EN-NL-FR)
Application |
Description |
link to the application |
Release Note |
Fleet Manager |
This application is used to order new PureCloud System and gather information during the project phase |
link |
link |
Service Portal |
This application allow you to have a view on your invoice, your consumption and support credit |
link |
|
Pure Cloud Admin Platform |
This application is used by to manage your PureCloud telephony system |
link |
|
Supported Devices & additional services
Third Party Integration
Standard Integration |
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pop-up |
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Other topics