PURE CLOUD BUSINESS RELEASE NOTE

The goal of this page is to highlight a number of improvement/Bugfix proposed by the latest version of PureCloud. If you want to have the full list of improvement & Bugfixes you can review the Technical release note

Releases

PureCloud Version 3.27.25

This version increase the stability of the solution and add new phones

Main Bugfixes & Improvements
- Telephony
  - Improvement: Added support for Polycom VVX150 and VVX350 (PC-2382)

PureCloud Version 3.27.19/20/21/22/23/24

Those versions increase the stability of the solution and allow to install more customer in the cloud infrastructure

PureCloud Version 3.27.17/18

This version solve an issue encountered during upgrade

PureCloud Version 3.27.16

This version improve the telephony via connect Me (upgrade Webrtc version)

PureCloud Version 3.27.15

The goal of this release is to stabilized the version. See below some highlight

Main Bugfixes & Improvements
- Telephony
  - Feature: the telephony system has been adapted to allow the fleet manager to update the Music On hold (PC-2334)
  - Improvement the performance in case of large amount of users
  - Bugfix: Calls in queues were not visible in net.Console (TS-2838)
  - Bugfix: Stabilise the status change which was not visible in Connect Me (TS-3027)
- Connect Me
  - Bugfix: Fix new issue about Communication Server crash on transfer (TS-2509)

PureCloud Version 3.27.14

The goal of this release is to prepare an infrastructure evolution. No end customer evolution / bugfixes included in this release

PureCloud Version 3.27.13

The goal of this release is to continue to stabilized the version 3.27.x for Fusion

Main Bugfixes & Improvements
- Telephony
  - Improvement: Keep trace of the original called DDI when specific call flow need to be created (Added variable OriginalCalledDdi MapDDI callflow) (PC-1761)
  - Bugfix: Queue Display name was not taken into account in the call flows (TS-2579)
  - Bugfix: Fix missing parameter in Fax2 Email profile (TS-2598)
  - Bugfix: Set the default set-up Language was ignored for external calls - always english (TS-2626)
  - Bugfix: Added missing nl_NL language in environment configuration (PC-2319)
  - Bugfix: Fix value of global parameter TemplateConfRoom12 (PC-2305)
  - Bugfix: Shortcodes failed after authentication (PUM authentication failure) (TS-2496)
  - Bugfix: FMU mobile number not reachable in private mode (TS-2468)
  - Bugfix: ATA191 provisioning was failing (PC-1701)
  - Bugfix: QDR report was not able to run when a lot of data (TS-2169)

PureCloud Version 3.27.12

The goal of this release is to continue to stabilized the version 3.27.x for Connect Me and new environment deployment

Main Bugfixes & Improvements
- Connect Me
  - Feature: Be able define the sound in case of chat (PC-1842)
  - Improvement : Support Coven (PC-2306)
  - Bugfix: Ensure cards of dashboard are created with own user instead of last user processed (If User 1 logs out from a queue via Connect Me Queue Policy, Connect Me of User 2 gets logged out.) (TS-2685)
  - Bugfix : Make available shortnumber contacts on Fusion in Connect Me.

PureCloud Version 3.27.11 - deprecated

The goal of this release is to continue to stabilized the version 3.27.x for Connect Me

Main Bugfixes & Improvements
- Connect Me
  - Feature: Solve Branding issue

PureCloud Version 3.27.10 - deprecated

The goal of this release is to continue to stabilized the version 3.27.x for Connect Me

Main Bugfixes & Improvements
- Connect Me
  - Feature: Be able to activate or not the notification sound (chat:other) (PC-1842)
  - Feature: Backport oauth with coven (PC-2306)
  - Bugfix: Avoid to delog other user from queue when delogging from his own queue (when using Queue Policy) (TS-2685)

PureCloud Version 3.27.9 - Early Deployment

The goal of this release is to continue to stabilized the version 3.27.x for Hybricloud

Main Bugfixes & Improvements
- Deployment
  - Bugfix: Deployment with standalone UEP/PABX fails on HybridCloud setup (TS-2391)

PureCloud Version 3.27.8 - Deprecated

The goal of this release is to continue to stabilized the version 3.27.x by updating Fusion version (PABX feature)

Main Bugfixes & Improvements
- Telephony features
  - When receiving a notification by chat or mail have the correct sender (voiceMail) and use the correct prefix (default 8500) (PC1325)
  - Be able to configure the "emergency call format" based on site (PC-1088)

PureCloud Version 3.27.7 - Deprecated

The goal of this release is to continue to stabilized the version 3.27.x by updating Connect me version (UEP) (see technical release note)

Main Bugfixes & Improvements
- Connect Me
  - Be able to preview image when making a copy-paste in the chat (PC-1333)
  - Correct issue during the initial installation (UEP API not installed correctly) (PC-1604)
  - Name of the chat group was not correct at the creation (PC-1381)
  - Change the color of Connect Me logo (PC-1423)
  - Support synchronisation of Mobile contact when configured with emoji (PC-1512)
- Bulk Admin contact
  - Support the deletion of address Book in the Bulk contact admin (PC-1489)

PureCloud Version 3.27.6 - Deprecated

The goal of this release is to continue to stabilized the version 3.27.x (see technical release note)

PureCloud Version 3.27.5 - Deprecated

Main Bugfixes & Improvements
- Telephony Features
  - Solve the PUM functionality (login and logout were failing) (TS-1916)
  - Solve structural issue which broken some key function of Fusion (see technical release notes)

PureCloud Version 3.27.4 - Deprecated

The goal of this release is to continue to stabilized the version 3.27.x (see technical release note for more information)

Main Bugfixes & Improvements (see technical release notes for more information)
- Connect Me
  - Improve the stability of the solution and resolve the risk of crash on transfer (TS-1214)
  - Remove "duplicate contact" in the connect me Search (PC-1289)
  - Status change doesn't change color in connect me (TS-1240)
  - Resolve issue with the functionality to enter or get out of the queue via connect me (TS-1240)

PureCloud Version 3.27.3 - Deprecated

The goal of this release is to deploy a new Fusion release which include the correct firmware of the ATA 191

Main Bugfixes & Improvements (see technical release notes for more information)
- Cisco ATA 191 firmware was not correctly set in the resource (PC-482)

PureCloud Version 3.27.2 - Deprecated

The goal of this release is to deploy a new Fusion release which correct the issue raised in the version 3.26

Features
- Telephony features
  - Connect Me :
    - At the creation of the user, Connect Me is automatically created. You don't have to wait anymore 1h to get the synchronisation (SMP v5.15.1 and higher)
- LDAP Integration
  - Make optional creation of extension with MappDDI profile from LDAP Synchronization module (PC-1080)
Main Bugfixes & Improvements (see technical release notes for more information)
- Connect Me
  - Be able to select his DDI via the profile parameters in connect me (PC-1339 & TS-1540 & PC-1340 & PC-1291)
  - PABX Configuration titles were not translated (PC-1339 & PC-1291)
- Telephony Features :
  - Mitel firmware was not correctly set in the resource
  - Cisco ATA 191 firmware was not correctly set in the resource (PC-482)
  - "#" was not correctly translate in French ("carre" instead of "diese") (PC-1290)

PureCloud Version 3.27.1 - Deprecated

The goal of this release is to improve the hybrid cloud deployment

PureCloud Version 3.27.0 - Deprecated

The goal of this release is to propose an evolution of the FMU functionality and improve the deployment of new customer infrastructure

Features
- FMC Features
  - When you're in roaming within a country, you can call national numbers of this country without introducing the international prefix

PureCloud Version 3.26

PureCloud Version 3.26.0 - Deprecated

The goal of this release is to propose a number of PABX improvement

Features
- Telephony features
  - Be able to select his DDI via the profile parameters in connect me (PC-1053)
    - the end user can choose his DDI in a list defined by the category of DDI
    - the end user must be in the profile White (New role - not the default one)
  - Be able to define category per DDI (PC-1053)
  - When the end user receive a voicemail, a notification is sent by chat to connect me
    - limitation : sender of the notification has a technical name (SDX0001@fjsdfjql)
  - Be able to configure the way we display forwarded calls (same for the all users configured in an environment) (PC-970)
  - Re-organize lightly the profile parameters of the users
- FMC Features
  - Be able to differentiate the call flow in case you're called to your fix number or your mobile number.
    - This can be configured via the profile parameter of a user
- Reporting
  - Be able to send or not empty report (PC-574)
- LDAP Integration
  - A new setting has been added that preserves profile parameter when there is no value coming from ldap (e.g. when leaving the setting external number empty in module LDAP Synchronization). If no fields are defined in this setting, syncLDAP behaves as before.(TS-847)
- New devices
  - Cisco ATA191-3PW-K9
  - Stentophone - https://www.zenitel.com/product/tkis-2
Main Bugfixes & Improvements (see technical release notes for more information)
- In some case the apply-change gave error on fax extension (TS-1237)
- Prompts were not synchronized between the 2 PABX Environment (TS-1008)
- When you called a colleague with ConnectMe and the colleague configured his set-up as following "When I am on the phone and I receive internal calls = Play busy tone" the call was directly hanging-up instead of playing the busy tone. (TS-356)
- The softbutton "Status" on Soundpoint was not correctly configured (redirect to an unsupported xml page) (TS-648)
- CDR report didn't show correct value for Average Converstation Duration (TS-529)
- When the system restarted, the people could be removed from the queues (TS-649)
- Allow to call emergency numbers from an extension without callerID (TS-1117)
- Speeddial started at "F1" in connectme instead of "F2" which didn't reflect the reality. (PC-837)

PureCloud Version <3.26

Currently there's no PureCloud Business Release note.

If you want to have more information you can always review the Technical release note