ESPA444 to SIP	KNX to IP

Most types of alarm systems can be integrated with the enterprise telephony solutions from Destiny (Hybrid Cloud or Pure Cloud A-La-Carte). The main goal of this integration is to convert events sent by the alarm systems into phone calls forwarded to the most adequate on-duty service(s).

The Destiny IP PBX provides the following features to treat the alarm calls:

• Display a free text message on the phone to describe the event. All IP phones can display at least 16 characters. The maximum length of the message, displayed on 1 or 2 lines, depends on the type of phone.
• Route the call towards multiple call groups, depending on the location of the event and on the schedule (date & time).
• Handle the call through a bespoke call flow: eg to initiate automatically crisis conference calls between multiple users, or to immediately call back in interphone mode (with automatic hook-off) the people who may need assistance, ...

Depending on the technology supported by the alarm system, this integration can be done via:

• XML/HTTP API;
• ESPA444 gateway;
• KNX gateway.

Integration via XML/HTTP API

The XML/HTTP ccOriginate request of the Fusion SOP API enables to initiate alerting phone calls, with all the advanced features specified above.

Integration via ESPA444 Gateway

ESPA444 gateways enable to connect legacy alarm systems & nurse call systems (this requires an ESPA 4.4.4 appliance provided by Destiny).

Integration via KNX Gateway

KNX gateways enable to connect alarm or nurse call systems though simple electric contacts/relays (this requires KNX devices which can be provided by Destiny partners).