Customer service as fast as our telecom solutions
Fill in the contact form
Send an e-mail to firstname.lastname@example.org (describe the problem in details. You will receive an automatic e-mail with a ticket number)
Call us (keep your customer number or ticket number at hand and discuss your problem with your contact person)
Contact us Online
1. What if I don’t receive a ticket number ?
Call us anyway, even without a ticket number. In that case, just keep your customer number at hand.
2. What if I have an urgent question ?
Follow the steps described above. Tell your contact person that the problem is urgent. He/she will come up with a solution for you as soon as possible
3. What if I don’t know my customer number ?
You can find your customer number on any invoice from Fuzer. It’s also on the automatic e-mail you receive from email@example.com. If you want to know your customer number, you can also request it from your account manager, from our head office or by sending an e-mail to the support address.
4. When will I receive an answer to my e-mail ?
Fuzer guaranties a first reply to your request within the Next Business Day.
An administrative or sales related question?