The Escaux net.Console is a software solution that is designed for operators who handle high volume of incoming calls. Typically used by receptionists or call center agents, this application offers a broad range of state-of-the-art features.
A few of our features
All basic telephony actions (pick up, transfer, hold, call queuing, …) can be handled via keyboard shortcuts, and allow hands-free mode for enhanced efficiency. High quality headsets can provide extra comfort.
This single application allows for search across the corporate directory, definition of speed dials, integration with external calendars, or even synchronization with existing CRM or databases, and a lot more… without the need for a dedicated PC !
net.Console is supported on the most common operating systems, available in English, Dutch, and French.